Terms & Conditions

By engaging with this website you are agreeing to these Terms and Conditions.

We reserve the right to update or change these Terms and Conditions at any time without providing notice to you.

We reserve the right to refuse to supply any person for any reason including misuse and abuse of staff.

Pricing & Payments

All prices shown on our website are in Australian dollars.

Gatorbeug values the security of your personal information. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

Payments will be processed at the time you place an order.

No returns or replacements on free product. 

Images & Design

All designs, images and artwork on this website are the copyright of Gatorbeug. No permission is given to reproduce any of the logos, trademarks, brand names, artwork, images or designs featured on this website and any such use my constitute infringement on the owners’ rights.

*Some of our products might look slightly different to the product image.

Fraud

All orders are subject to various security checks. If we suspect fraud, we reserve the right to cancel your order and/or account and communicate your information to the relevant authorities.

Pricing & Availability

While we try to ensure that all the information on our website is accurate, unfortunately errors may sometimes occur. If an error has been made, we will inform you as soon as possible. We are under no obligation to fulfil an order for an item which is out of stock or some other technical discrepancy.

We cannot guarantee availability on all items and reserve the right to cancel any order at any time. If an item is out of stock at time of purchase, you will be notified so other arrangements can be made.

Incorrect Shipping Address

It is your responsibility to ensure your shipping address is correct at the time of payment. We accept no responsibility for lost or delayed items due to incorrect shipping addresses. If the carrier returns a parcel a our customer want us to resend the order, we charge $17 for the use of our postage if you are an Australian based customer.

Returns and Refunds

All purchases are final, and returns are not accepted unless items are faulty and unused or you received the wrong product. Cancellations must be made within 24 hours after the order has been placed. Claims on receiving the wrong product or faulty and unused items need to be made within 14 days from the time of purchase.

We will refund or replace any unused items that were found to be faulty or if you have received the wrong item, provided the above process is followed. All refunds are provided in the form of store credit. Free and/or discounted products are exempt from refunds, exchanges and returns.

Please note that there are no refunds for electrical items. We will only exchange electrical items if they are unused and found to be faulty.

We do not cover any accidental damage caused by the use or cleaning of our products.

If you feel your item is faulty, please contact us at admin@gatorbeug.com, and we will advise you on how to return your unused item.