SHIPPING

Our Glass and Ceramic Studio is based in Australia. We send parcels out 3 times a week, at Monday 2pm, Wednesday 2pm and Friday 2pm. If you pay with direct bank transfer, we will need to wait until the payment reaches our account before sending the item. Please take this into account when ordering.  

Australia.

We subsidise express shipping which speeds up delivery. 90% of the time it arrives within 2-3 business days.

We only have an express shipping option. We cover the extra cost for the customer. If you order your item on Monday, Wednesday or Friday before 12pm, we send it out the same day.

The parcel.

We use nondescript packaging, so your parcel looks discrete. We don’t have Gatorbeug written on the outside of the package anywhere.

New Zealand.

We don’t ship to New Zealand as customs will seize the item and you will be upset.

All other countries (inc USA, UK, Canada).

Standard flat rate shipping 5-10 business days, if not remote area.

You will automatically be sent a tracking number to the email you supplied when it is collected by the courier. Please All updates will be sent to that email, if you don’t see the emails in your inbox, please check your spam or junkman folder as often the email (gmail etc) will flag the emails as being generated by a website.

Any questions, please let us know through enquires box.

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